Bulldog Nation,
 
Let me begin by saying that I hope you and your families are safe and healthy and that you continue to adjust to the dramatic changes in our nation as we are still facing an unprecedented challenge.
 
Also, I want to say, "thank you." Thank you for your support of the STATE Club, SC State Athletics, our student-athletes and our amazing University.

The recent days have challenged all of us in ways that we couldn't have imagined. In addition to the continued challenges that we face from COVID-19, our beloved university, unfortunately, experienced a critical cyber attack last week that caused us to shut down our entire network just as we attempted to finalize our game day plans for the first home football game this season. 
 
I want to apologize to you for the completely unacceptable issues we experienced prior to and during Saturday's game; particularly, the excessive concessions wait times, delayed food delivery to our VIP areas and ticket transfer problems. This past weekend did not meet your standards or expectations and definitely did not meet the margin of excellence that we expect to achieve.
 
We share your frustrations and are working with a sense of urgency to address these issues within our department and with our operational partners, STATE Club, Sodexo, Taymar Sales U and Paciolan. We are actively working through operational solutions today regarding everything from technical network challenges, Game-Zone parking, ticket solutions to labor voids.
 
If all goes as plan within the next 72 hours I will communicate those outcomes and changes to ensure a much-improved, aligned and positive in-venue fan experience for Homecoming (our next home football game).

Thank you all for your honest feedback, your passion and continued support of SC State Athletics. I'll be back in touch soon.
 
-Stacy L. Danley
Director of Athletics